Shopping Seller Terms of Service
These Terms govern the rights and obligations between SKIPIKS ("Company") and shopping sellers ("Seller") who feature products on the AI fashion-curation platform operated by the Company, and the conditions for purchasing and using passes. The Company is the party that sells passes to Sellers: the seller and service provider of passes is the Company (trade name: 스킵픽스(skipiks)), which is responsible for payment, cancellation and refunds of passes and for enquiries about them. The Company does not receive or pass on payments for Sellers' products.
1. Sellers apply via the Seller Console (/seller) following the Company's procedure; the agreement is formed upon the Company's review and approval.
2. Eligibility: only businesses (sole proprietors and corporations) or individuals aged 19 or over may sign up. On the sign-up screen the Seller must tick the box confirming that it is a business (sole proprietor or corporation) or aged 19 or over; sign-up is not possible without it. The Company records when the confirmation was made, and if it proves false the Company may terminate the agreement under "Termination and Takedown".
3. The Seller agrees to these Terms on the sign-up screen, and the Company records the time of agreement and the version of the Terms. Personal information needed to conclude and perform the agreement is processed under the Seller Privacy Policy without separate consent (Article 15(1)4 of the Korean Personal Information Protection Act).
4. The Company may refuse onboarding if product or business information is false or violates law or public order. Once onboarding is approved, termination and takedown follow the grounds and procedures in "Termination and Takedown".
1. While an exposure pass is valid, the Company matches the Seller's products to the style of looks and features them. Matching and exposure follow the platform's common pipeline, and placement and frequency depend on matching results. The Company does not guarantee any number of impressions, clicks or sales.
2. While the Seller holds no valid exposure pass, its products are not featured.
3. The Seller may use look-generation tickets to create AI looks from its own products; generated looks are featured only if the Seller approves them. AI images may not be identical to the original product. The Company newly styles the clothing, shoes and accessories in a look other than the Seller's product; those items may be linked to other sellers' products or to shopping search results, and the Seller's other products are not linked to them. While an exposure pass is valid, the Seller's original product is linked to the look's main item, and its purchase link goes to the original product page.
4. Impression and click statistics and order and pass history are provided in the Seller Console.
5. The Seller's products and the looks the Seller approves are advertising that the Seller pays to feature. On service screens the Company labels Seller products as advertising and Seller looks as advertising featuring a virtual model, and, because Seller looks are made with AI, also labels them as AI-generated.
1. Pass types and prices are published in the Pricing Policy; amounts include VAT.
2. Eligibility to buy: only Sellers whose onboarding has been approved may buy paid passes. A Seller whose onboarding is under review, or whose use has been suspended or terminated, cannot order or pay for passes.
3. When the Seller places an order in the Seller Console and pays, the Company issues the pass as soon as payment is confirmed (for payments in the checkout window, as soon as the payment is approved; for direct bank deposits, as soon as the deposit is confirmed). No pass is issued before payment is confirmed, and the Seller may cancel an order before paying. Payment methods and procedures follow "Payment".
4. An exposure pass is valid for the set number of days (1 day = 24 hours) from issue. If a valid pass already exists, the new pass starts when the current one ends.
5. One-year limit: an exposure pass can be purchased only if it ends no later than 365 days after the payment date (for direct bank deposits, the day the deposit is confirmed), including where it starts after a pass the Seller already holds (other exposure-pass orders awaiting payment are treated as coming first). The order screen shows the maximum number of days that can currently be purchased, and orders exceeding it are not accepted. The Company checks this limit again when approving a payment or confirming a deposit; an order that would then exceed it is not approved (the pass is never shortened to fit) and the full amount received is returned (a payment in the checkout window is not approved, so nothing is charged; a payment already approved is cancelled in full). The limit does not apply to passes the Company grants free of charge (extensions of paid exposure passes follow paragraph 7).
6. Look-generation tickets are valid for 365 days from issue and are used in order of earliest expiry. Tickets are deducted when generation is requested, and images that could not be generated are restored automatically. Expired tickets lapse. However, if a generation requested within validity cannot be completed and its tickets are restored after validity has ended (including when so little validity remains that they can no longer be used), validity is not extended, and those tickets are refunded under "Refunds" even after validity has ended.
7. Maximum service period: the service period of a paid pass is at most 365 days from the payment date (for direct bank deposits, the day the deposit is confirmed). Exposure passes end within this period under the limit in paragraph 5, and look-generation tickets can be used for 365 days from issue (the payment date). When the Company extends an exposure pass under "Service Outages and Compensation", paragraph 3 of "Fraudulent Payments and Chargebacks" or paragraph 6 of "Termination and Takedown", it extends it only so far that the extended exposure ends within 365 days of the payment date of the pass being extended. Time beyond that is not extended; the amount for that time (amount paid for that pass × time beyond ÷ total time of that pass, rounded down to the won) is refunded by the method and within the deadline in "Refunds".
8. The Company grants each approved Seller a 7-day exposure pass and 10 look-generation tickets once, free of charge. This new seller bonus is a trial offering that lets the Seller try the service before buying paid passes. The Company may grant additional passes free of charge for operational reasons (including extensions under "Service Outages and Compensation"). Free grants are not refundable.
9. Passes are rights to use only the Company's own services (featured exposure and AI look generation); they are not a stored-value means of payment (prepaid electronic means of payment). Passes cannot be transferred to anyone else or exchanged for cash or other goods; unused portions are refunded under "Refunds".
1. Payment methods are cards (including debit cards, and easy-payment services chosen inside the card checkout window) and quick account transfer (real-time bank transfer), paid in the checkout window of the payment gateway, Toss Payments Co., Ltd. The order screen shows only the methods actually available at the time.
2. While the payment gateway's payment service is unavailable, the Seller may pay by direct bank deposit of the order amount into the Company's account shown on the order screen; for a direct bank deposit, the payment date is the day the Company confirms the deposit. While the checkout window is available, new orders are paid in the checkout window, and direct-bank-deposit orders already placed are processed when the Company confirms the deposit.
3. Payments in the checkout window take place in the payment gateway's checkout window. Card numbers, expiry dates, passwords and other payment details are received and processed directly by the payment gateway; the Company does not receive or store them.
4. As soon as a payment is approved in the checkout window, the Company issues the pass. If a payment is not approved, or the Seller closes the checkout window without completing payment, nothing is charged; the order stays as an unpaid order that can be paid again or cancelled.
5. Pass prices are the same whatever the payment method. The Company does not charge Sellers payment-gateway fees or other costs of payment (Article 19 of the Korean act governing card businesses, 「여신전문금융업법」). Card installment fees follow the agreement between the card company and the cardholder.
6. Passes are one-time purchases; they are not renewed or charged automatically.
7. When payment is confirmed, the Company notifies the contact email of the pass issued (for exposure passes, the number of days and the start and end times; for look-generation tickets, the number of tickets and their validity). Order, payment, issue, usage and refund history can be viewed at any time under "Passes" in the Seller Console.
8. The Seller must use only payment methods in its own name or its business's name, or that it is authorised to use.
9. If the Company learns that the Seller paid by mistake, for example twice, it returns the amount without delay by the method used for payment (for cards, easy payments and quick account transfers, by cancelling the payment).
10. Where a Seller that is a consumer under the Korean Installment Transactions Act pays KRW 200,000 or more by card installments, the Seller may, in the cases set out in Article 16 of that Act, refuse to pay the remaining installments to the card company (right of defense); these Terms do not restrict that right.
1. Exposure passes: refunded in full before they start; after they start, the remaining days are refunded pro rata (amount paid × remaining days ÷ total days, rounded down to the won) without fees. Days used are counted from the start to the time the Seller requests the refund, rounded up to whole days, so the Seller loses nothing if processing takes longer. When the refund is processed, exposure under that pass ends at that time and any pass scheduled after it moves forward.
2. Look-generation tickets: if a refund is requested within validity, unused tickets are refunded (amount paid × unused tickets ÷ tickets purchased, rounded down to the won), and the refunded tickets lapse. After validity has ended, only tickets restored after validity ended (proviso to paragraph 6 of "Purchasing, Issuing and Validity of Passes") are refunded, in the same way. A ticket lot for which a refund has been requested cannot be used until the request is processed. Each ticket lot is refunded once. If a generation using tickets from that lot is still in progress, the refund is processed after that generation ends, and tickets restored because it could not be completed are refunded as well.
3. Exposure periods already elapsed, tickets already used, expired tickets (except tickets restored after validity ended, which are refunded under paragraph 2) and free passes (new seller bonus, operational grants) are not refundable.
4. Requests: the Seller may request a refund for each exposure pass or ticket lot in the "Passes" tab of the Seller Console, choosing a reason (for passes paid by direct bank deposit, the Seller also enters an account in its name for the refund); requests may also be made by email or phone to the contact below. The Seller may cancel a request before it is processed, and the Company notifies the contact email that the request was received and of the result.
5. Timing: the Company pays the refund within 3 business days from the day it receives the request. For cards, easy payments and quick account transfers, it asks (through the payment gateway) for the payment to be cancelled within this period.
6. Refund method: refunds are returned by the method used for payment. Card and easy payments are refunded only by cancelling the payment (including partial cancellation); no separate cash payment is made. Amounts paid by quick account transfer are returned to the paying account by cancelling the payment, and amounts paid by direct bank deposit are sent to an account in the Seller's name. Only where a cancellation is impossible — for example, the card company no longer accepts cancellation because too much time has passed since approval — does the Company explain why and send the refund to an account in the Seller's name.
7. Late-payment compensation: if the Company pays a refund after the deadline in paragraph 5, it pays, together with the refund, compensation for the delay at 15% per annum of the refund amount (Article 18(2) of the Korean Act on the Consumer Protection in Electronic Commerce and Article 21-3 of its Enforcement Decree).
8. These Terms and the Cancellation & Refund Policy do not restrict any right of withdrawal or similar rights the Seller has under the Act on the Consumer Protection in Electronic Commerce or other applicable law; where the law is more favourable to the Seller, the law applies. Detailed procedures and handling on termination follow the Cancellation & Refund Policy.
1. The Company is a general VAT taxpayer, and pass prices include VAT. Evidence for the pass amounts paid by the Seller depends on the payment method, as follows.
2. Cards and easy payments (amounts paid by card): the card sales slip issued by the payment gateway is the transaction evidence, and under Article 33(2) of the Korean VAT Act the Company does not issue a separate tax invoice for that amount. A Seller that is a business may deduct input VAT with this sales slip as permitted by law (Article 46(3) of the same Act).
3. Quick account transfer, easy payments made from a wallet balance or bank account, and direct bank deposit: a Seller that has registered a business registration number in the Seller Console receives an electronic tax invoice dated the day payment is confirmed; a Seller that is not a business receives a cash receipt. Cash receipts are issued to the number the Seller provides, or, if none is provided, by the method set by the National Tax Service. Where the Seller requests a cash receipt in the checkout window (quick account transfer, or an easy payment made from a wallet balance or bank account), the payment gateway issues that cash receipt and the Company does not issue a separate tax invoice for that payment. A tax invoice and a cash receipt are never both issued for the same payment.
4. On refunds: for cards and easy payments, the sales slip is corrected by cancelling the payment (including partial cancellation). For transactions with a tax invoice, the Company issues an amended tax invoice (negative amount) for the refunded amount, dated the day the refund is confirmed; for transactions with a cash receipt, it issues a cancellation of the cash receipt for the refunded amount.
5. The business registration details and contact email registered in the Seller Console are used for issuance; the Seller must keep them up to date.
6. Enquiries: contact@skipiks.ai
1. If the Company is notified by the payment gateway or a card company of a fraudulent payment, such as use of a stolen card, or of a dispute of a payment (chargeback), or if it suspects a fraudulent payment, it may ask the Seller to confirm the facts and may suspend use of the Seller account until the check is complete.
2. If the payment proves not to be legitimate, the Company cancels it (including where the card company has already cancelled it) and withdraws the passes issued for it. Parts already used are handled under applicable law and the procedures of the payment gateway and card company.
3. If the payment proves legitimate, the Company lifts the suspension at once and extends the exposure pass by the period during which products were not featured because of the suspension. This extension, too, is made only within the maximum service period in paragraph 7 of "Purchasing, Issuing and Validity of Passes"; the amount for any time beyond it is refunded, calculated in the same way as in paragraph 1 of "Service Outages and Compensation".
4. If it is confirmed that the Seller used another person's payment method without authorisation, the Company may terminate the agreement under "Termination and Takedown".
1. Rights to seller-registered product images and descriptions remain with the Seller.
2. The Seller permits the Company, during the agreement, to reproduce, transmit and display that content non-exclusively within the following purposes, and to make the technical changes needed for them (resizing, cropping, format conversion).
① Featuring the Seller's products in the service and product matching (including image analysis for matching)
② Generating the AI looks the Seller requests with look-generation tickets (including sending product images to an AI image-generation service for that purpose), and featuring the looks the Seller approves
③ Showing the product name, product image and purchase link when a Seller product is linked to other looks
3. When the agreement ends (when the Company processes a withdrawal request or terminates the agreement), the Company immediately removes all of the Seller's products from look recommendations, stopping their exposure, and no longer uses the content the Seller registered for exposure or matching. Seller product information kept after the agreement ends is not displayed and is not used for any purpose other than transaction records and dispute handling. If the Seller requests deletion, the Company deletes the content the Seller registered within 30 days of the request, except records that must be kept by law, records needed for dispute handling and backup copies (deleted within 90 days).
4. Looks the Seller approved may remain in the service after the agreement ends, but neither the Seller's products nor other sellers' products are linked to their main item. During the agreement the Seller may hide the looks it approved at any time in the Seller Console; when or after the agreement ends, the Company stops featuring such a look within 7 days of receiving a request sent to the contact below.
1. The Seller may request withdrawal at any time from the "Account" tab of the Seller Console; remaining paid passes are refunded under "Refunds".
2. The Company may terminate the agreement in the following cases.
① It is confirmed that the Seller falsely confirmed its eligibility, or registered false onboarding information such as its business registration or mail-order business report
② It is confirmed that the Seller registered counterfeit goods or products whose sale is prohibited by law, or infringed third-party trademark, copyright or other rights (including where a rights holder reports it with supporting materials)
③ It is confirmed that the Seller circumvented or manipulated matching or exposure logic, induced fraudulent clicks, or used another person's payment method without authorisation
④ The Seller otherwise breached these Terms and, despite the Company's request by email to the contact address to cure it within a period of at least 14 days, did not cure it within that period or repeated the same breach
3. When terminating or requesting a cure, the Company notifies the Seller's contact email of the grounds, basis and effect. A termination under paragraph 2 items ① to ③ takes effect only if the Seller does not explain within 14 days of the notice or the explanation has no merit; the Company then notifies the result and reasons again.
4. If consumer harm or infringement of rights is imminent for a reason under paragraph 2 items ① to ③, the Company may first stop featuring the product concerned (or, if necessary, all of the Seller's products) during the explanation period in paragraph 3. The notice in paragraph 3 is given in this case as well.
5. Where there is a reason why featuring a particular product is inappropriate — such as being out of stock, a pricing error, a broken link, or a report by a rights holder with supporting materials — the Company may stop featuring that product and shows the reason in the Seller Console or notifies the contact email. Once the reason is resolved, the product is featured again.
6. Even after withdrawal or termination, remaining paid passes are refunded under "Refunds", with usage counted only up to the end of the agreement. After the agreement ends the Seller may still request refunds in the "Passes" tab of the Seller Console (other console features are unavailable), and after the account has been destroyed under the Privacy Policy, by email or phone to the contact below. If there were no grounds for the termination or takedown, or the Seller's explanation is accepted, the Company restores exposure and extends the exposure pass by the period during which it stopped featuring the products. This extension, too, is made only within the maximum service period in paragraph 7 of "Purchasing, Issuing and Validity of Passes"; time beyond it is not extended, and the amount for that time is refunded.
1. If featuring of the Seller's products is interrupted for 3 or more consecutive hours through the Company's intent or negligence, the Seller may choose either to have the exposure pass extended by the interrupted time (a part of an hour counts as one hour) or to receive a refund of the amount corresponding to that time. The refund is calculated as the amount paid for the exposure pass valid at the time × interrupted time ÷ total time of that pass (rounded down to the won). Extensions are made only within the maximum service period in paragraph 7 of "Purchasing, Issuing and Validity of Passes"; time beyond it is not extended but refunded using the same formula.
2. When the Company becomes aware of an interruption under paragraph 1, it notifies the contact email and handles it in the way the Seller chooses; the same applies where the Seller reports it first to the contact below. Extensions are made by granting a free exposure pass, and refunds are made by the method and within the deadline set out in "Refunds".
3. To suspend the service temporarily for maintenance or replacement of equipment, the Company gives advance notice on the service screens or by email to the contact address; where advance notice is impossible for unavoidable reasons, it gives notice without delay afterwards.
4. Paragraph 1 does not prevent the Seller from claiming compensation for other losses caused by the Company's intent or negligence.
1. The Company may amend these Terms, the Pricing Policy and the Cancellation & Refund Policy to the extent not contrary to applicable law.
2. The Company announces the amended Terms' content, effective date and reasons, together with a before-and-after comparison, on the Seller Console screens and on this page from 7 days before the effective date. For changes that are adverse to Sellers or material — such as billing, prices and refunds, exposure and matching methods, or grounds for and effects of termination and takedown — the Company announces them from 30 days before the effective date and notifies the contact email separately by the same date.
3. If, in the individual notice under paragraph 2, the Company clearly and separately stated that failure to express refusal by the day before the effective date will be deemed consent to the change, together with how to refuse and the effect of refusal, and the Seller does not refuse by then, the Seller is deemed to have agreed to the amended Terms.
4. The Seller may refuse through the refusal link in the notice email or by email to the contact address. If the Seller refuses a change, the Company applies the previous Terms to that Seller; where the previous Terms cannot be applied, the Seller may withdraw without penalty, and remaining paid passes are refunded without fees under "Refunds".
5. The price, quantity and validity of passes already paid for, and the refund conditions at the time of payment, are not changed to the Seller's disadvantage by amendments to these Terms or the Pricing Policy.
6. Changes that are solely favourable to Sellers and changes unavoidable because of amendments to law may take effect from the date of announcement.
1. When the Company notifies a Seller individually, it sends the notice to the contact email registered in the Seller Console and may also show it on the Seller Console screens.
2. When the Company notifies all Sellers, it may post the notice on the Seller Console screens for at least 7 days. Matters that significantly affect a Seller's agreement are notified separately by the method in paragraph 1.
3. If the contact email changes, the Seller must request the change in the "Account" tab of the Seller Console.
1. Responsibility for transactions between Sellers and consumers, such as product quality, delivery and refunds, lies with the Seller; the Company only provides the service of featuring and matching Seller products and is not a party to those transactions.
2. The Company is not liable for interruptions caused by force majeure such as natural disasters. However, the Company compensates losses caused to the Seller through its intent or negligence, and compensation for service outages follows "Service Outages and Compensation".
These Terms are governed by the laws of the Republic of Korea.
The court having jurisdiction over any dispute relating to these Terms is determined under the Civil Procedure Act of Korea. These Terms are written in Korean; translations are provided for convenience only, and the Korean version prevails in case of any discrepancy.
Seller inquiries: contact@skipiks.ai · Phone 050-6998-9311